Renault Latitude Manuel d'utilisateur télécharger pdf (Page 14)

OUR QUALITY:

YOUR PEACE

OF MIND

WHEN YOU PURCHASE A NEW VEHICLE, YOU WANT TO BE SURE IT WILL

GIVE YOU YEARS OF ENJOYABLE, WORRY-FREE MOTORING, BACKED BY

A TRUSTED AND RELIABLE BRAND. AND WHEN YOU CHOOSE A RENAULT,

THAT’S EXACTLY WHAT YOU’LL GET.

GENEROUS COMPREHENSIVE

WARRANTIES

Renault has been building and racing

motor vehicles for more than 100

years, creating a legacy of invention,

innovation and a competitive spirit

that drives us to excel. The wealth of

experience we’ve gained is reﬂected

in the design, performance and quality

of every vehicle we sell.

We’re so conﬁdent that your new

Renault will provide you with many

years of reliable and enjoyable driving

that we’re backing our quality promise

with competitive and comprehensive

warranty terms on all of our vehicles.

REPAIR & SERVICE

COURTESY CARS

Renault quality extends to our

customer service.

To minimise your inconvenience while

your vehicle is undergoing maintenance

or repairs, our authorised Renault

Dealers have low cost loan vehicles

ready and waiting for you. Simply book

a loan vehicle in advance when you

book your Renault in for service with

your dealer.

Alternatively, most Renault Dealers offer

a drop off service to local destinations

or to the nearest public transport.

24/7 ROADSIDE

ASSISTANCE

Renault Roadside Assistance is a

service Renault provides to you as a

new Renault owner for the period of

your new vehicle warranty, regardless

of how many kilometres you travel.

You could run out of fuel, lose your

car keys, have a ﬂat tyre or an accident

just around the corner or a long way

from home. Just call 1800 009 008

and we’ll arrange the assistance you

need to get back on the road. The

service is available 24 hours a day,

365 days per year and covers you

right across Australia.

GENUINE RENAULT

PARTS

Genuine Renault parts, lubricants and accessories are of the highest quality, and

speciﬁcally designed for Renault vehicles. They are purpose-built to our exacting

speciﬁcations, guaranteeing ﬁt, function and performance ﬁrst and every time.

They are also covered by our 1-year unlimited kilometres warranty.

Authorised Renault Dealers keep high stock levels of commonly used genuine

Renault parts to ensure continuous availability.

CAPPED PRICE

SERVICING

Fantastic Renault value doesn’t end

once you’ve got your new vehicle home

– you’ll enjoy the beneﬁts of lower

maintenance costs for your ﬁrst 3 years

or 45,000km (whichever occurs ﬁrst)

behind the wheel thanks to Capped

Price Servicing.

The Capped Price Service

program covers the cost of all

genuine parts, lubricants and labour

required for standard scheduled

maintenance services.

And because you’re busy, Renault

vehicles are designed to require

servicing only once per calendar

year – not every six months like

many other manufacturers.

RENAULT SPECIALIST

TECHNICIANS

Only Renault authorised dealerships

have registered Factory Trained

Technicians. Known globally as

COTECHs, they’re trained by Renault

to perform all factory-recommended

servicing and repair operations. This

ensures your car always receives the

quality attention it deserves.

COTECHs use specialised service

tools and equipment to ensure your

vehicle continues to provide optimum

performance, safety, economy and

emissions. When you combine this

technical expertise with the very best

Genuine Renault parts, lubricants and

accessories, you can be sure your car

is in the safest of hands.

RENAULT DEALER NETWORK

– THE BENEFITS

Everywhere, at every stage in your car’s

life, the Renault dealer network is with

you, providing quality service, including:

• Personalised reception and advice.

• The use of only Genuine

Renault parts.

• The Renault 1-year parts and

labour guarantee for all repairs

carried out by a Renault dealership.

• Equipment and tools specially

designed for your Renault.

• Our pricing structures are simple,

clear and transparent, so you can

always have your car serviced or

repaired with conﬁdence.

Terms and conditions apply. Call our Customer Service Team on 1800 009 008 or view the Terms and Conditions statement at www.renault.com.au/drivingpeaceofmind for details.

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Renault Latitude Manuel d'utilisateur Page 14

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